Contact Us & Design Services

Welcome to MINIHOUZZ. We are committed to helping you curate the perfect ambiance for your residential or commercial projects through tailored lighting consultation and dedicated client care.

How Our Team Can Assist You

• 3D Lighting Design Service & Spatial Design Assistance: Envision fixtures in your layout. Share your room blueprints or design concepts with our specialists.
• Pre-Purchase & Technical Guidance: Inquiries regarding dimensions, color temperatures, voltage compatibility, or material finishes.
• Customization & Special Orders: Bespoke sizing, unique cable drops, or custom canopy configurations tailored to your space.
• Trade, Bulk & Wholesale Partnerships: Exclusive support for interior designers, architects, contractors, and project developers.
• General Order Support: Real-time updates, tracking assistance, and post-delivery care.

Reach Out Directly

To ensure a prompt and accurate response, please email our support desk and include your project scope, reference links, or order details where applicable.

Email Support: support@minihouzz.com

We look forward to partnering with you to bring exceptional lighting design to life.

Shipping & Delivery

Processing Time: 1–3 business days.

Small Items: 10–15 business days (Contact Us for expedited requests).

Large & Custom Items: 3–4 weeks (Ocean Freight).

Shipping Fee: Free shipping, taxes & duties included. Full Shipping Policy

Order Cancellation

Free Cancellation: Within 48 hours of placement.

Late Cancellation: 30% restocking fee after 48 hours.

In-Transit: Cannot be cancelled once shipped internationally.

Returns & Damaged Items

If your order arrives damaged during transit, contact us within 48 hours with:

• Your order number
• Photos of the damaged item
• Photos of outer packaging and shipping label

We will arrange a free replacement or refund and handle the carrier claim for you.

Read our full Return & Refund Policy